Why does Selly not have the area code we want for my store?

Zendesk Admin -

Selly currently offers phone numbers in all 50 states in the United States as well as all provinces and major cities in Canada.

In the US, we are able to provide phone numbers in almost all area codes. However, there are some exhausted area codes in major metropolitan areas that Selly is unable to offer such as 602 (Phoenix) and 212 (New York). Also, you might not find area codes that are relatively new in our inventory. An example of this would be 430 (Texas) numbers.

Canada also has a few exhausted area codes that Selly often isn’t able to carry. Examples of such area codes include but are not limited to 416 (Toronto), 905 (Ontario), and 403 (Calgary) numbers.

While Selly is trying to maintain a broad selection of area codes at all times, you can sometimes run into the issue where the area code you're looking for is not available. 

There are two options:

#1) Use another area code, there are scenarios where a specific area code is no longer available, at that point regardless of Selly or another CRM you will not be able to get that phone number. We recommend using overlay area codes as a workaround. You may find the complete list of area code overlays here.

#2) If there is a possibility that your requested area code may pop up, we will use another area code for the interim and if it does become available we can get it for you. (Note: Do not get your hopes up as this tends to happen on rare occasions) 

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.