May 2023 Product Update

Zendesk Admin -

Welcome to May, Selly Dealers!

Read on to see what we've been working on over this past month.

Text Campaigns - beta program updates!

Thanks to the ongoing feedback from our dealerships taking part in the Text Campaign beta program, we're making fast, yet impactful updates to the functionality and ease-of-use. We've added more flexibility and customization options when building your recipient list, which allows you to better target specific sets of clients, leading to higher reply and conversion rates. The beta-testing period will only last for a couple more weeks, so if you'd like to gain early access to this brand new text message marketing tool and provide valuable feedback, please fill out the form here.

New Opportunities experience is now open for beta testing

Selly's new cutting-edge Opportunity Management feature is now available for beta dealerships. Say goodbye to the clunky and time-consuming process of managing your in-progress deals. This feature represents a significant leap forward in streamlining your interactions with leads and clients. If you haven't already, sign up now for the beta program by filling out this quick and easy form.

Other improvements

Texting pop-up from the Opportunity Quickview

You can now interact via text messaging directly from the Opportunity Quickview page without having to navigate to the Calls and Texts module. When viewing an Opportunity Quickview for any Client that has a cell phone number, you can simply click on the cell phone number to bring up the texting pop-up. 

"Suggested Vehicles" for Opportunities

Screenshot_2023-05-08_092538.pngScreenshot_2023-05-08_092812.png

In an effort to make the Opportunity management experience easier, we've added a "Suggested Vehicles" section to both the Opportunity Quickview and New Opportunity form. All vehicles that Clients submit  Internet Lead inquiries on will appear under the Suggested Vehicles section so that you don't have to go looking for the vehicle a Client was interested in.

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