April 2023 Product Update

Zendesk Admin -

Welcome to April, Selly Dealers!

Read on to see what we've been working on over this past month.

Bulk Text Messaging - Beta program beginning this week!

Starting this week and next week, we'll begin to enable the Bulk Texting Messaging functionality for dealerships that would like to participate in the beta program. Being a part of the program means that you'll receive early access to the feature, and you'll have the opportunity to provide valuable feedback that will guide enhancements that will shape Selly Automotive's Bulk Texting tool! If you haven't yet registered to be a part of the beta program, and would like to gain early access to this brand new tool, please fill out the form here. Let's work together to build the ultimate text messaging solution.

New Opportunities experience is coming out soon

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In the coming weeks, we'll begin to enable our cutting-edge Opportunity Management feature to participating Selly dealers in the beta program. Say goodbye to the clunky and time-consuming process of managing your in-progress deals. This feature represents a significant leap forward in streamlining your interactions with leads and clients. Don't miss out on the opportunity to be among the first to experience this game-changing innovation. If you haven't already, sign up now for the beta program by filling out this quick and easy form.

Issues we've addressed

  • There was an issue on the Calls and Texts module that prevented real-time updates from functioning properly. This meant that on some occasions, inbound text messages weren't being received immediately, and instead required a page refresh in order for new messages to appear. The root issue was determined, and a fix was made.
  • New text messages were failing to be properly highlighted in green in certain cases. Because of this it was difficult to know when there were new messages for certain text conversations. The issue has been resolved.
  • Our team addressed an issue that caused certain Manager-type Users to experience inaccurate counts of Incomplete Tasks. 
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